Delapre Primary School - Purpose with care
Delapre Primary School - Purpose with care

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Complaints Procedure

If you feel that you have cause for complaint, for whatever reason, please come and see us first. Whilst we strive for perfection we do make mistakes at times, and we would never knowingly cause offence or distress. Usually there is a simple misunderstanding that can be easily sorted out. However, we do have an agreed, formal complaints procedure.

We hope that by maintaining close contact between home and school any difficulties can be resolved at an early stage - please see section on Home-School liaison.

The Complaints Policy Document is available for inspection at all schools maintained by the LEA, Public Libraries and Education Offices. A copy will be given, if desired, to any person wishing to make a complaint under the arrangements, and the LEA will provide a copy of the information in languages other than English, if requested to do so.

 

© 2006 Delapre Primary School (www.delapre.northants.sch.uk)